These Terms & Conditions apply to your use of MVtires.com and to any purchases made through our website. By accessing the website or placing an order, you agree to these terms.
About Us
MVtires.com is operated by:
VELOCITY AG LIMITED
Company number: NI652469
Unit 7
79 Downpatrick Road
Crossgar
Downpatrick
BT30 9EH
United Kingdom
Email: sales@mvtires.com
Phone: +44 7457 410336
Products and Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate and up to date.
Product colours and appearance may vary depending on your device or screen settings.
We reserve the right to correct errors, update information and make reasonable changes to product availability.
Prices
Prices displayed on MVtires.com are shown in GBP (£), unless otherwise stated.
Any applicable delivery charges will be shown during checkout before you complete your purchase.
We do not apply additional card payment fees when you pay using Visa, Mastercard or American Express.
Orders
When you place an order, you are submitting a request to purchase the selected products.
After completing checkout, you should receive an order confirmation.
An order is accepted once we confirm its acceptance and/or dispatch.
We may cancel or refuse an order where there is a legitimate reason, including product availability, pricing errors, suspected fraudulent activity or circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, an appropriate refund will be issued.
Payment
We accept the following payment methods:
Visa
Mastercard
American Express (Amex)
Payments are processed securely through our payment service providers.
Where payment is handled by an external provider, we do not store complete payment card details ourselves.
Delivery
We provide delivery throughout the UK.
Orders are sent to the delivery address entered during checkout using appropriate delivery or courier services.
Delivery times may vary depending on product availability, order processing, destination and courier operations.
Where available, tracking information may be provided after dispatch.
Any applicable delivery charges will be displayed before the order is completed.
Collection
Where a collection service is available, we will confirm when an order is ready for collection.
Customers should wait for confirmation before travelling to collect their order.
Collection Address:
VELOCITY AG LIMITED
Unit 7
79 Downpatrick Road
Crossgar
Downpatrick
BT30 9EH
United Kingdom
Returns and Cancellations
If you change your mind about a purchase, you may be entitled to return the product within the applicable 30-day return period, subject to our Refund & Returns Policy and your statutory consumer rights.
If your order has not yet been dispatched, please contact us as soon as possible if you wish to cancel it.
If the order has already been dispatched or delivered, our standard return procedure may apply.
Please contact us before sending any item back.
Faulty or Defective Products
If a product is faulty, damaged or does not meet the required standard, please contact us as soon as possible.
We may request photographs, videos or other information to help us assess the issue.
Depending on the circumstances and applicable consumer law, we may provide a repair, replacement or refund.
Please contact us before returning a faulty product.
Refunds
Approved refunds are normally issued using the original payment method used for the order.
Once a returned product has been received and inspected, we aim to process approved refunds within 5 working days.
The time required for the refund to appear in your account may depend on your bank or card provider.
Acceptable Website Use
You agree to use MVtires.com only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our systems
Interfere with the website’s operation or security
Upload malicious software or harmful code
Copy or misuse website content without permission
Use the website in a way that could cause damage to our business, systems or customers
We may restrict or suspend access where reasonably necessary to protect our website and users.
Intellectual Property
Unless otherwise stated, the content available on MVtires.com, including text, photographs, graphics, logos, product descriptions and website design, belongs to or is used by VELOCITY AG LIMITED with appropriate rights.
You must not reproduce, distribute, modify or commercially use our content without prior written permission.
Third-Party Services
Our website may rely on third-party services, including payment providers, courier companies, hosting providers, analytics services and other technology suppliers.
Third parties may process information according to their own terms and privacy policies.
Further information about personal information and cookies is available in our Privacy & Cookie Policy.
Website Availability
We make reasonable efforts to keep MVtires.com operating normally, but we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.
Access may occasionally be suspended due to maintenance, security issues, technical problems or other circumstances.
Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to these requirements, we are not responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.
Nothing in these terms affects your statutory consumer rights.
Events Outside Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control. These may include severe weather, transport disruption, strikes, technical failures, natural disasters, government action or other unforeseen events.
Where reasonably possible, we will take appropriate steps to minimise any disruption.
Privacy
Personal information collected through MVtires.com is handled in accordance with our Privacy & Cookie Policy.
Changes to These Terms
We may revise these Terms & Conditions when necessary to reflect changes to our business, website, services or legal requirements.
The current version will be available on this page, together with the date it was last updated.
Governing Law
These Terms & Conditions are governed by the laws applicable in the United Kingdom.
Where you are a consumer, nothing in these terms removes or limits any mandatory consumer protections or statutory rights available to you.
Contact Us
If you have any questions about these Terms & Conditions, your order or any of our services, please contact us:
VELOCITY AG LIMITED
Company number: NI652469
Unit 7
79 Downpatrick Road
Crossgar
Downpatrick
BT30 9EH
United Kingdom
Email: sales@mvtires.com
Phone: +44 7457 410336