At MVtires.com, operated by VELOCITY AG LIMITED, we respect your privacy and are committed to handling your personal information responsibly. This policy explains what information we may collect, how we use it, and how cookies and similar technologies may be used when you visit our website.
Company Information
VELOCITY AG LIMITED
Company number: NI652469
Unit 7
79 Downpatrick Road
Crossgar
Downpatrick
BT30 9EH
United Kingdom
Website: MVtires.com
Email: sales@mvtires.com
Phone: +44 7457 410336
Information We Collect
When you use our website, place an order or contact us, we may collect information including:
Your name
Billing and delivery address
Email address
Telephone number
Order and transaction details
Information you provide when contacting us
Technical information about your device and browser
IP address
Information relating to your use of our website
Cookie and similar technology data
We only collect information that is reasonably required for the purposes described in this policy.
How We Use Personal Information
We may use your information to:
Process and fulfil orders
Arrange delivery or collection
Process payments and refunds
Communicate with you about your order
Respond to customer enquiries
Improve our website and services
Maintain website security
Prevent fraud and misuse
Understand website usage and performance
Meet applicable legal and regulatory requirements
Where required, we rely on an appropriate lawful basis for processing personal information, including fulfilling a contract, complying with legal obligations, pursuing legitimate interests, or obtaining consent.
Payment Information
Payments made through MVtires.com may be handled by third-party payment providers.
We do not need to retain your complete card details ourselves when payment is processed directly by an external payment provider.
We accept Visa, Mastercard and American Express (Amex).
Sharing Information
We may provide relevant information to trusted service providers where necessary to operate our business. These may include:
Payment providers
Courier and delivery companies
Website hosting and technical providers
IT and security providers
Professional advisers
Authorities where disclosure is required by law
We do not sell customer personal information to third parties.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
Certain information may need to be retained for longer where required for accounting, tax, legal, fraud prevention or dispute-resolution purposes.
Data Security
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on the circumstances, UK data protection law may give you the right to:
Request access to your personal information
Ask us to correct inaccurate information
Request deletion of your information where applicable
Ask us to restrict certain processing
Object to certain types of processing
Request transfer of certain information
Withdraw consent where processing is based on consent
To exercise your rights or ask a privacy-related question, please contact us using the details at the end of this policy.
Cookies
Cookies are small files or similar technologies that may be stored on your device when you visit our website.
They help websites perform essential functions, remember preferences, improve security and understand how visitors use the website.
How We Use Cookies
MVtires.com may use different categories of cookies and similar technologies.
Strictly Necessary Cookies
These technologies may be required for essential website functions, such as:
Keeping the shopping basket working
Processing orders
Operating checkout
Maintaining website security
Remembering essential settings
Preference Cookies
These may allow the website to remember choices and preferences you make while browsing.
Analytics Cookies
Where used, analytics technologies help us understand how visitors interact with our website. This information can help us improve website performance and customer experience.
Marketing Cookies
Where applicable, marketing technologies may be used to measure advertising performance or provide more relevant advertising.
Cookie Consent
Where consent is required, non-essential cookies will only be used after you have given appropriate consent through our cookie settings or consent mechanism.
You may choose to accept or reject optional cookies.
Strictly necessary cookies may continue to operate where they are required for the website or a service requested by you to function.
Third-Party Cookies
Some third-party services used on our website may use their own cookies or similar technologies.
These services may include payment providers, analytics services, advertising platforms, security tools and other technology providers.
Third-party services may have their own privacy policies and terms.
Managing Cookies
You can control or remove cookies through your browser settings.
Depending on your browser, you can usually block cookies, delete existing cookies or receive a notification before cookies are stored.
Please note that disabling certain cookies may affect the functionality of MVtires.com, including features such as shopping baskets and checkout.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our business, website, technology or legal requirements.
Any updated version will be published on this page together with the relevant update date.
Contact Us
If you have any questions about this policy, your personal information or the use of cookies on our website, please contact us:
VELOCITY AG LIMITED
Company number: NI652469
Unit 7
79 Downpatrick Road
Crossgar
Downpatrick
BT30 9EH
United Kingdom
Email: sales@mvtires.com
Phone: +44 7457 410336